Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Refunds (if applicable)
Once your return is received, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within one business day.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact me at firstname.lastname@example.org.
Sale items (if applicable)
Sale items will be refunded at the discounted purchase rate.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email me at tracy@rockyourcausejewelry and send your item to: 7108 Stone Canyon Ct, McKinney, TX 75072
To return your product, you should mail your product to: 7108 Stone Canyon Ct, McKinney, TX 75072
You will be responsible for paying for your own shipping costs for returning your item.